Group Booking and Cancellation Policy

Cancellation Policy – Late arrivals will be accommodated as our schedule allows. We kindly require 3 hours notice of cancellation or a 50% charge will incur. Please call if you need to cancel, reschedule, downgrade scheduled services or are running late. We understand things happen. This notice allows us to attempt to fill your spot with another guest.

We want all of our guests to leave Professionally Polished. If your service didn’t meet the Coated expectation please phone the salon within 24 hours for an accurate evaluation by management of the problem. If the service did not meet Coated’s standards, a redo will be offered.

Group Booking – We can accommodate your group with advance notice giving you time to send invitations and plan.

Please call or email to coordinate.

We have a private room located off the salon floor which is spacious, has modular furniture and is fully equipped for you to host your event. You can bring food, drinks and decorations to celebrate!  You and your friends will receive services by our nail technicians and the entire salon is closed to outside guests during your party.

A group booking is 3 guests or more. Our talented staff will arrange all the manicure and pedicure services, put your credit card on file and confirm all the appointments. If cancellation occurs less than 24 hours in advance, 100% of rental fees and scheduled services will be billed.

This policy ensures we are properly staffed, allows extra attention for your group along with blocking our schedule for other guest bookings.

There is a $300 Cleaning/Damage Fee charged if there is needed cleaning or damage upon checkout.